LUP Universal Platform

Human & AI. Working as One.

One platform where AIoT senses, AI agents reason and act, and people stay in charge, on the infrastructure you already have.

Human-led. AI-powered. Trust by design.

AIoT · Agentic AI · Human Agentic · pilots through certified partners

HUMAN INTELLIGENCEAGENTIC INTELLIGENCECOORDINATEDEXECUTION

The platform

Intelligence at Work.

See how people and AI agents coordinate work within a shared, governed environment.

LUP Systems · TasksProduct interface · Sample data
LUP Systems
Workspace · Enterprise Operations
Tasks
People & Agents
Workflows
Knowledge
Reports
Settings
All projects ▾
+ New task
All TasksPending 12In Progress 8Completed 124Flagged 5
Review supplier contract
#T-45821 · Procurement · 12 min ago
Pending
Reconcile vendor invoice
#T-45820 · Finance · 34 min ago
In Progress
Resolve customer escalation
#T-45819 · Customer Operations · 1 hr ago
Pending
Assess policy exception
#T-45818 · Compliance · 2 hrs ago
Pending
Validate market research
#T-45817 · Research · 3 hrs ago
Completed
Approve service request
#T-45816 · Operations · 3 hrs ago
In Progress
Evaluate AI response quality
#T-45815 · AI Quality · 4 hrs ago
Completed
Review supplier contract
#T-45821
Pending human approval
TaskAgent AnalysisReferencesGuidelinesHistory
Instruction

Review the supplier agreement, identify commercial risks, and prepare a recommendation for the authorized procurement manager.

Agent analysisAGENT
Contract valueUSD 48,000Payment termsNet 30RenewalAutomatic after 12 monthsRiskEarly termination penalty
Human decision

The AI agent has completed its preliminary review. Final approval remains with the authorized human decision-maker.

Approve
Request Changes
Escalate
Sample interface controlsSubmit decision
Assigned reviewer
PM
Procurement Manager
Commercial Operations · 8 years
● Online
Task details
ProjectProcurementTask typeContract reviewPriorityHighDue in4h 48m
HUMAN approval required before contract execution.
Reference materials
Supplier agreement (v3)
Procurement policy
Contract review guidelines

The shift

Beyond AI Tools. Toward Human-Agentic Work.

AI can generate, analyze, and increasingly act. But organizational work requires more than individual AI capabilities. It requires shared context, coordinated execution, clear authority, and human accountability.

LUP Systems brings these elements together, connecting what AI can do with what people know, decide, and remain responsible for.

01

Fragmented Intelligence

People, tools, and agents operate across disconnected environments.

02

Disconnected Execution

AI-generated outputs do not automatically become coordinated, accountable work.

03

Unclear Accountability

Without defined authority and oversight, autonomy introduces operational risk.

Platform overview

One Environment. Human and Agentic Intelligence.

Four elements work as one system. Governance is not a separate layer; it frames every interaction between people, agents, and work.

People

Human Intelligence

Expertise, judgment, direction, and accountability.

Shared environment

Workflows & Execution

Coordinated work across people, agents, and systems.

TasksHandoffsStatesDecisions
Agents

AI Agents

Reasoning, assistance, and execution within defined authority.

Trust & Governance
Across every interaction

Permissions, oversight, escalation, and decision traceability, applied wherever people and agents meet.

Conceptual architecture, not a diagram of separate production modules.

How it works

From Intent to Accountable Execution.

Follow one supplier contract through LUP Systems. Each step shows what people own, what agents do, and the state of the work.

LUP Systems · Supplier contract T-45821Interface concept · Sample data
Procurement / Supplier contract / Define
Define the objective
Human
Procurement manager sets the goal and limits.
Agent
Receives scope. No signing authority.
State
Objective created
Result
Authority defined
Goal
Renew the supplier agreement within procurement policy.
Accountable owner
HUMANProcurement manager
Context
Supplier agreement (v3) · Procurement policy
Agent authority
Analyze contractAllowed
Approve or signHuman only
Procurement / Supplier contract / Plan
Delegate the work
Human
Assigns legal review of termination terms.
Agent
Takes term extraction and policy comparison.
State
4 tasks assigned
Result
Clear ownership
Extract key commercial termsAGENTContract analyst
Compare against procurement policyAGENTContract analyst
Review termination clauseHUMANLegal counsel
Approve or reject renewalHUMANProcurement manager
Procurement / Supplier contract / Execution
Execute together
Human
Legal counsel reviews the flagged clause.
Agent
Extracts 42 clauses, flags 3 for review.
State
In progress
Result
Risks surfaced
AGENTContract analyst · clauses extracted42 / 42
HUMANLegal counsel · flagged clauses1 of 3 reviewed
Procurement / Supplier contract / Approval
Review and decide
Human
Procurement manager decides.
Agent
Prepares the recommendation and evidence.
State
Pending human approval
Result
Decision required
Prepared by agent
Recommend renewal with one change: remove automatic renewal. Value USD 48,000 · Net 30.
ApproveRequest ChangesEscalate

Sample interface controls.

Procurement / Supplier contract / Outcome
Improve the next review
Human
Approves a playbook update.
Agent
Proposes a rule from this decision.
State
Decision recorded
Result
Better next review
AGENTSuggested playbook updateOwner approval needed
Flag automatic renewals longer than 12 months for legal review.

Capabilities

Built for Human-Agentic Operations.

LUP Systems · CapabilitiesInterface concept · Sample data

Human & AI Collaboration

What it enables

People and agents work on the same item, with shared context and one shared thread.

Why it matters

Handoffs stop losing context, and every contribution stays attributable.

In the product
AGENT
Contract analyst 10:31
Flagged automatic renewal and early termination penalty.
HUMAN
Legal counsel 10:42
Penalty is acceptable. Renewal needs a change.

Agent Coordination

What it enables

Assign specialized agents to roles, each with a defined level of authority.

Why it matters

Agents stay in their lane. Nothing exceeds what people allow.

In the product
Contract analystAnalyze & draft
ReconcilerCan execute
ResearchRead & summarize

Workflow Execution

What it enables

Run multi-step work with visible states and handoffs between people and agents.

Why it matters

Teams see what is moving, what is waiting, and who holds it.

In the product
DoneAGENTExtract terms
DoneHUMANLegal review
WaitingHUMANApprove renewal

Human Governance

What it enables

Decide which actions agents may take alone and which require a person.

Why it matters

Autonomy can grow without losing oversight.

In the product
ActionAgentHuman
Analyze contract✓✓
Draft recommendation✓✓
Approve renewal—✓

Organizational Intelligence

What it enables

Keep decisions and their rationale as searchable knowledge.

Why it matters

The next person and the next agent learn from what was decided.

In the product
Renewal approved with change
Procurement manager · “Remove auto-renewal.”

Interface concepts with sample data.

Applications

Across the Enterprise.

Illustrative scenarios showing how teams could run work on LUP Systems. Not customer deployments.

Finance Operations

Invoice reconciliation, exception handling, and payment approval. An agent matches invoices, an analyst resolves exceptions, and a finance lead approves the payment run.

Illustrative scenario

LUP Systems · WorkflowConcept
01Match invoices to purchase ordersAGENTReconciler
02Resolve exceptionsHUMANAP analyst
03Approve payment runHUMANFinance lead

Customer Experience

Customer support, refund escalation, and supervised agent actions. An agent drafts replies and proposes refunds; above its limit, a person decides.

Illustrative scenario

LUP Systems · WorkflowConcept
01Draft customer replyAGENTSupport
02Propose refundAGENTSupport
03Approve above limitHUMANFinance lead

Legal & Compliance

Contract review, policy analysis, and authorized human decisions. Agents analyze documents; authorized people decide.

Illustrative scenario

LUP Systems · WorkflowConcept
01Analyze contract against policyAGENTContract analyst
02Review flagged clausesHUMANLegal counsel
03Authorize decisionHUMANProcurement manager

Research & Knowledge

Research synthesis, expert validation, and knowledge development. Agents gather and synthesize; experts validate what becomes shared knowledge.

Illustrative scenario

LUP Systems · WorkflowConcept
01Gather and synthesize sourcesAGENTResearch
02Validate findingsHUMANDomain expert
03Publish to team knowledgeHUMANResearch lead

Platform extensibility

One Platform. Multiple Service Ecosystems.

LUP provides one governed foundation for AIoT, agentic AI and human agentic operations. Through composable capabilities, domain-specific logic, and enterprise integrations, it extends to different environments: traffic and mobility, public safety, service operations, and facilities.

LUP Systems · Layered architectureConceptual · not all components implemented
01 · Illustrative
Service platforms
Property & Facilities
Healthcare Services
Logistics & On-Demand
Industrial Operations
↕
02 · Compose
Service capabilities
Shared: catalog and pricing engine. Per domain: service types and pricing rules.
Shared: calendars and dispatch flow. Per domain: working-hour and visit rules.
Shared: matching with human confirmation. Per domain: skills and certifications.
Shared: settlement flow and records. Per domain: payment providers via connectors.
Shared: monitoring and escalation. Per domain: standards and SLA thresholds.
Optional: for location-based service networks. See the example below.
Shared: Human–AI orchestration. Per domain: steps, roles, and approvals.
Shared: asset records and availability. Per domain: asset types and maintenance rules.
↕
03 · Extend
Domain & integration
Domain Adapters
APIs & SDKs
Connectors
↕
04 · Foundation
LUP Systems
Universal Platform
Human–AI Orchestration
Agent Execution
Context & Memory
Integration
Governance & Trust · across all layers
Governance & Trust: authority · permissions · escalation · oversight · decision traceability

Local Density Intelligence

An optional capability for distributed service networks. It weighs where demand is concentrated against nearby capacity and recommends an allocation a person confirms.

Illustrative scenario. No performance results are claimed.

Property & Facilities · AllocationConcept
5 requests · one district
HVAC fault ×2Tech A · 2 kmSkill ✓
Plumbing leak ×2Tech B · 3 kmSkill ✓
Elevator inspectionTech C · 6 kmCertified
HUMANDispatcher confirms

Quality & SLA, made explicit

Each domain sets its own standards; monitoring, escalation, and review stay consistent. Example: elevator maintenance.

01 · Eligibility
Certified technicians only.
02 · Standard
Safety checklist before and after.
03 · SLA
On site within 4 hours.
04 · Exception
Flagged at 3h 30m without arrival.
05 · Escalation
Facilities manager decides.
06 · Verification
Checklist and photos confirm completion.
07 · Improvement
Breaches reviewed to adjust standards.

Illustrative standards. Actual rules differ by domain.

Trust & governance

Autonomy with Accountability.

Agents operate within authority defined by people. When an action reaches a boundary, work is routed to the appropriate human decision-maker with the context needed to act.

Defined Authority

Roles, permissions, and action boundaries are explicit.

Human Oversight

Critical decisions can require review, approval, or escalation.

Traceable Decisions

Actions, decisions, and supporting context can be reviewed.

See it in action
Interactive demo · Sample data · Nothing is executed
01Agent proposes
02Authority check
03Human decision
04Execution or rejection
05Decision record
01 · Agent proposes
Issue refund · $1,240 · Order A-20931
AGENTSupport agent · reason: shipping fault
Awaiting human decisionApprovedRejectedEscalated
02 · Authority check
Agent may refund up to $500Requested $1,240
✓Agent role may propose refundsRole: Support
✕Amount within agent limit$1,240 > $500
!Policy requires Finance approvalRefund policy
03 · Human decision
Approved. In the product, the refund would proceed under this approval. Nothing is executed in this demo.Rejected. No refund is issued; the task returns to the agent with guidance.Escalated to the Head of Finance. No action is taken until they decide.Reset
Decision context
Carrier damage report2 pages
Order history3 orders
Prior refundsNone
04–05 · Outcome and decision record
10:44 · Support agent proposed refund of $1,240
10:44 · Authority check failed · agent paused
10:45 · Routed to Finance lead with context
10:52 · Finance lead approved · “Shipping fault confirmed.”
10:52 · Refund cleared to proceed (simulated)
10:52 · Finance lead rejected · “Offer store credit.”
10:52 · No refund issued · returned to agent
10:52 · Finance lead escalated · “Above my sign-off.”
10:52 · Awaiting Head of Finance decision

About

Built to Compound Human Intelligence.

LUP Systems is developed by Tibeb Lab, a UAE-based deep-tech venture exploring how human intelligence and frontier technologies can work together to create lasting value.

Our approach places human judgment, accountability, and trust at the center of increasingly capable AI systems.

LUP Systems is the platform through which Tibeb Lab brings two of its technologies, Trusted Agentic Intelligence and Human Agentic Systems, into enterprise and service workflows, connecting people, agents, and execution in a shared environment.

About Tibeb Lab →

Bring Human & AI Intelligence Together.

Tell us about one workflow where people and AI agents need to work as one. We start with a short assessment, then a paid pilot measured against criteria agreed upfront.

Assess (1–2 weeks) → Prove with a paid pilot (3–6 weeks) → Build → Scale, with a decision point at every step.

Pilot measures agreed upfront: workflow cycle time · tasks without handoff · escalation accuracy · operator effort.

Scope a pilot